FAQ

Not at all. Every appointment starts with a conversation about your features, lifestyle, goals, and routine. Whether you’re new to lashes and brows or have had services for years, I’ll help you find the right fit.

Complimentary consultations are available in person or by phone. We can talk through your goals and questions before you choose a service. Text us: 415-691-7195 if you’re unsure where to start.

Timing depends on the service and option you choose. Service pages list prices and appointment lengths, and I’ll make sure you know what to expect.

Most clients return every 2 to 8 weeks, depending on the treatment and their goals. Lash extension fills are recommended every 2 to 3 weeks. I’ll recommend a schedule for your service.

Inside Tempest Salon
1560 4th Street, Suite A
San Rafael, CA 94901

See studio hours, directions, and arrival details.

Street parking and nearby public lots are available in downtown San Rafael, a short walk from the studio. Please allow a little extra time.

Arrive with clean lashes and brows whenever possible, free of makeup, mascara, and oils. Complete any consent forms before you arrive. Follow the preparation checklist; I’ll send service-specific instructions before your visit.

Yes—a friend, partner, or family member is welcome. Please let me know in advance so I can prepare the space for both of you.

Yes. Select mornings, evenings, Sundays, and Mondays may be available outside regular studio hours. Private services can also come to your home or another location. These options cost extra; see Concierge for pricing and details.

All major credit cards and other secure digital payment methods.

Your appointment time is reserved especially for you. Please give at least 24 hours’ notice to cancel or reschedule.

• Cancellations or rescheduling within 24 hours: you are responsible for the full price of the service you booked. I understand that life happens and review each situation individually; exceptions may be made at my discretion.
• No-shows: if you miss your appointment without calling or texting, the full booked service price will be charged automatically to the card on file.

This covers the time reserved for your appointment; there is no additional cancellation fee. If I’m able to fill your reserved time, I may offer a credit or refund at my discretion.

To let me know about a change, call or text 415-691-7195. You can also manage your appointment through your booking confirmation or client portal.

If you’re running late, please text us at 415-691-7195 as soon as possible.

• Within 15 minutes: I’ll accommodate you whenever possible. Your service may need to be adjusted to keep the next appointment on time.
• More than 15 minutes: your service may need to be shortened, rescheduled, or treated as a missed appointment. Please contact me so we can discuss your options.