Shipping & Returns

Our shipping process is designed with your convenience in mind, ensuring your orders are processed quickly and delivered to your doorstep in a timely manner. With reliable shipping options and attentive customer support, we strive to make your shopping experience seamless and enjoyable.

- Free standard shipping on all orders over $150.
- Orders are processed and shipped within 1-2 business days.
- Standard shipping typically takes 3-5 business days for delivery.
- Expedited shipping options are available at checkout for faster delivery.
- Shipping rates and delivery times may vary for international orders.
- Please note that shipping times may be affected during peak seasons or holidays.
- For any shipping inquiries or assistance, please contact our customer support team at

Returns, Refunds, & Exchanges
Your satisfaction is our top priority at Lash Art Brow! If you're not completely satisfied with your purchase, we're here to help.
- Unopened, unused Lash Care products may be returned within 30 days of delivery for a full refund of your purchase amount.
- After 30 days, unopened, unused products are no longer eligible for a refund.
- To initiate a return, please contact us at We'll provide you with a return shipping label and instructions on how and where to send your package.
- Please securely package your return items to prevent damage during transit.
- We recommend using a trackable shipping method to ensure your return reaches us safely.
- Refunds are processed within 3-5 business days upon receipt of the returned order.
- We do not cover the cost of return shipping.
Damages and Issues:
- Please inspect your order upon receipt. If you receive a defective, damaged, or incorrect item, please contact us immediately at We'll work to resolve the issue promptly.
Exceptions / Non-Returnable Items:
- Perishable goods, custom products, personal care items, hazardous materials, flammable liquids, and gases cannot be returned.
- Sale items and gift cards are non-refundable.
- If you need to exchange an item, the fastest way is to return the original item and place a new order for the desired item.
- Once we receive and inspect your return, we'll notify you of the approval status for your refund. Approved refunds will be automatically processed to your original payment method.
- Please note that it may take some time for your bank or credit card company to process the refund.


If you have any questions or concerns about our return policy, please don't hesitate to contact us at We're here to assist you!